Reviews

Free Second Opinion

Bring your recommendations in writing from another repair facility and we can can confirm or deny their recommendations. We want to get you and your vehicle back in the fast lane as quickly and as smoothly as possible.

Please note: visual inspection only, does not apply to electric repairs or deciphering codes pulled from a code reader.

5

Bought a car here in Oregon that was serviced at Fast Lane according to the oil change tag; called Fast Lane to see what service records they had and Mason was super helpful. Informed me of the service they performed and any notes their techs wrote down about the car. Honestly I've had more trouble getting information from shops I was paying for service, so I really appreciated Mason answering all my questions thoroughly!

5

I brought my BMW 528xi 2010 for the service. My car was giving lot of alternator sound and was giving lots of vibration. Mason did the second opinion review based on BMW recommendation and BMW was probably gonna charge me $5000 or more for all those stuff. Mason reviewed everything and changed the alternator, replaced BMW new battery, changed coolant and did get the car and tire balancing done. my BMW has never run better because I had bought it at 60k. Car runs like new and was charged only $1500 and not $5000 as per BMW dealer..

5

Was out of my extended warranty on my E60. Brought the vehicle over to Mason from a referral. Original plan was to perform a standard oil and filter change. Mason asked if there were any other issues that I noticed on the vehicle so I mentioned them all. To my surprise within an hour or so he called and told me that he found several failed components that I should have replaced. I agreed to proceed with the fix and was able to pick up the vehicle later in the day. Very professional and spends the time to inform the customer on the repair and troubleshooting process. Definitely keeping my business here.

5

I have been a Fast Lane customer for 2 years now and will never go anywhere else. Thank you so much for the great service and high quality repairs. My BMW 740IL has 124,000 miles and runs like new due to the Fast Lane team. If you need service for a European car call Fast Lane.

5

Mason is the best! I've taken my Volvo to him multiple times and wouldn't think about going anywhere else. Because he is a one-man shop, the prices can be a little high but it's completely worth it. I trust him with my car and so should you

5

I took my 2004 bmw to get serviced here and I cant say enough good things about this place. Nice people and were completely honest about everything that needed work on my car. I took my car to a different auto body shop about a month prior and my check engine light came back within a day! Mason and his tech found multiple problems that the previous place did not find and even showed me the old parts and how they were malfunctioning. I decided to repair all of the problems and Mason even paid for a rental car through enterprise for me to use while my car was being serviced! I got my car back the next day and was surprised that my car received a complementary car wash when I picked it up! Hands down the best experience I have ever received while servicing any car. This will definitely be my go-to car place!

5

Shop is new and clean, fully professional, great all around service, here would be my volvo's future repair shop!!

5

I took my fiance's 2000 Volvo S80 with a 119000 miles on it to Fast Lane European because of all the great and positive reviews that Mason and Fast Lane European received from it's customers. From my first conversation with Mason to the time we picked up the car, we experienced nothing but professionalism and honesty. Mason & Co. replaced the Lower Control Arms and Ball Joints on the front end and had the car aligned at Wheel Works which is in the same parking lot as the shop. I was rather impressed when Mason said that he personally goes down to Wheel Works and makes sure that the car is aligned to his specifications and ensures that the alignment job is done to his satisfaction. I was impressed by that. While in the shop he noticed a sound and vibration coming from the front left side of the car. He found the sound to be a worn out Front Wheel Axle Hub Assembly and that it was not safe to be driving with. I asked him if it could wait for another two weeks or so, and he honestly stated that he wouldn't feel right about letting it out the door in that condition. I totally agreed. All in all, I would highly recommend Mason and Fast Lane European to anyone I know who needs their Volvo or BMW serviced. He has earned and gained my respect and future business. Thanks Again MASON & The Technicians !

5

wow what a great place..... mason is totally trustworthy and they do just such a great job.... i highly recommend Fast Lane European!

5

Mason rocks. Easily the friendliest, most thorough, and knowledgeable mechanic I've met. I started with the check engine light and about 38k miles on it. We did the service, and afterwards Mason pointed out a few warranty/recall items I should have addressed. He even called Volvo to find out if I was under warranty or not (unfortunately not) so when it comes time to do the out of warranty work, I'll be back.