Reviews

Free Second Opinion

Bring your recommendations in writing from another repair facility and we can can confirm or deny their recommendations. We want to get you and your vehicle back in the fast lane as quickly and as smoothly as possible.

Please note: visual inspection only, does not apply to electric repairs or deciphering codes pulled from a code reader.

3

I spent $5,000.00 to get my Mini fix. Hoping they have taken care everything fix for my car. Practically trust them that my car will run for awhile. They said that they will give a year waranty for the engine that they fix. Just 3 days driving the mini the engine lights come on. I text them the problem. I tow the car back to them over heated. Charges me diagnostic fee of $160.00 & charging me $1000.00 for thermostat housing crack. Towed my car back to my house. I'm upset for spending that much money for my car. But I have to give credit to Mason. Mason really tries to help in making sure that the car is running in good condition before he gave to me. He has given me more than enough discount for the work they did on the Car. He didn't charge me for fixing the turbo shifter. I give thanks to the mechanic that fixes my car, I know that when I brought my car to Fast Lane it has all kind of problems already. I just want to thank Mason again. He's a guy to go too.

Thank you for the feedback Milagros. We do our best to give our customers the best experience, while keeping in mind we do need to charge for our services. We are glad you were ultimately happy with with the service you received.

- Fast Lane European
5

This is my first service with Fast Lane European, and I'll definitely be bringing my 2014 535d (diesel) back to mason for regular maintenance. Mason is prompt, professional, and thorough. I brought the car to him with an engine code for the #1 injector, and a broken windshield. I dropped the car off early, prior to opening. The car was evaluated with recommendations by 10am. We discussed the various aspects of the DEF emissions system, and I opted to replace all 6 injectors. I'm delighted to say, I've got more power and better performance than when I purchased the car with 4k miles. I've got 140k now. Mason also replaced a damaged skid plate, and noticed some transmission seals were worn, so I opted to fix that as well. Good, solid, honest mechanic. Fast Lane European pays to have access to BMW's technical documents and has the technical expertise of the dealership, without the hard sell.

Really happy to hear you had a great experience with your BMW service Michael. Thank you for taking the time to review us. We look forward to working with again you if the time comes.

- Fast Lane European
5

Great service and communication. Timely and the price seemed fair. Thanks!

Thanks for the review Rick!

- Fast Lane European
5

Responsive, friendly and they know their stuff!!!

Thank you Elisabeth!

- Fast Lane European
5

Thoughtful, professional, well priced. Not pushy. They told me all issues and my options. They even cleaned my car.

Thank you for choosing us for your European auto service Mike.

- Fast Lane European
5

Don’t go anywhere else!!! The service writer, Mike is very knowledgeable and I just loved him.

Thanks very much Andi!

- Fast Lane European
5

Very knowledgeable and attentive staff, excellent service and responsiveness. Fast Lane European always delivers my car repaired and sparkly clean: they go above and beyond by giving it a full wash as well. I could not recommend them enough.

5

Fast Lane European goes above and beyond to offer stellar customer service! Mason and Mike have been taking care of my cars for over 5 years and I am continually impressed with their professionalism and expertise. I highly recommend Fast Lane!

5

Great service Mike and Mason (owner) are great. Awesome tech and knows his stuff. Wouldn't go anywhere else

5

Excellent service. The manager is very knowledgeable to get things done perfectly

Thank you Chris, we pride ourselves in knowledgable and professional services.

- Fast Lane European