San Jose European Auto Repair

Excellent service. The manager is very knowledgeable to get things done perfectly

I really appreciated Fast Lane’s thorough examination of my car, and even though I couldn’t make all the repairs at once, they helped me prioritize what mattered most. So I feel secure that my car can be operated safely until I can afford more repairs. And when I picked it up, it was detailed - so it looked better that it has in years!

Very professional experience in and out. They Fixed my bmw pdc problem when multiple other mechanics couldn’t.

I was in a process of buying a Limerock Edition e92 m3 from a dealer then i found out that the car was serviced at the Fast Lane European service. I called in Mason and explained him the situation, he was super helpful and friendly, he went over with me every single detail about the car over the phone patiently. If i was local to him that would be the only place i would take my cars for service. He is a super nice guy and knowledgeable about cars, you would not regret to go this place. Thank you Mason!

Mason was great, helping me right away. I feel he is honest and fair. He took care of me and my car after I drove 4000 miles from Alaska and needed repairs. Now, my car is running great. Great service and communication. I would definitely go there again.

I had a problem with the door lock on my BMW Z3. I called 2 dealers and 3 independent shops, and only FastLane gave me an estimate over the phone for the general diagnostic & labor. I decided to try them. Glad I did. Their shop is clean (though hard to find among a dozen other shops - theirs is to the right of the big sign that says "Test Only"). They called a few hours later with the total estimate, and promised to keep my car protected during the 4 days it would take for the part to arrive from Germany. (The dealers had already told me about this.) When I went to pick it up, in addition to replacing the lock, they had repaired an oil leak and steam cleaned my engine, and had the car washed! Highly recommended!

I was in a process of buying a Limerock Edition e92 m3 from a dealer then i found out that the car was serviced at the Fast Lane European service. I called in Mason and explained him the situation, he was super helpful and friendly, he went over with me every single detail about the car over the phone patiently. If i was local to him that would be the only place i would take my cars for service. He is a super nice guy and knowledgeable about cars, you would not regret to go this place. Thank you Mason!

2 check-ins Great customer service, would recommend! Dropped off the car, got a call with a status update before lunch. They noticed that another service interval was almost up, which saved me another trip in a couple weeks. We discussed tire replacement over the phone, they explained pros and cons, and gave recommendations. Also took care of moving the car to American Tire and back for the actual replacement for me. I simply had to fetch the car when it was done!

Highly recommend Mason and Fast Lane. Found them based on a recommendation from another mechanic. Better than Volvo for our Volvo...

Mike is a good guy.