Reviews

Free Second Opinion

Bring your recommendations in writing from another repair facility and we can can confirm or deny their recommendations. We want to get you and your vehicle back in the fast lane as quickly and as smoothly as possible.

Please note: visual inspection only, does not apply to electric repairs or deciphering codes pulled from a code reader.

5

Super, super pleased with the quality of care I get with Fast Lane European. I have a 2014 535D xDrive. I've been a customer for a few years now, and every time Mason has exceeded my expectations. Also, really impressed with the new facilities and their expanded capabilities! I've seen medical grade machine shops that aren't as clean and well supported. (Replaced right-front stub axle, rear differential bushing, cabin filter, oil change with fuel filter, alignment, and rotation in 24 hours). *****

5

I have gone to these guys 3-4 times and am always satisfied. Mason is great and they do very good work for a fair price. Volvo's are expensive to maintain but they last. I would take my car back there again...

5

2014 BMW 528i. Mason was able to diagnose the cause of my engine and drivetrain light quickly. His shop was lightning fast with the repair and service. I'm not a car guy, so Mason was able to explain the issues clearly and get me back on the road. His service is very reasonable. I will be referring Fast Lane all my friends and family that drive European cars.

5

5

My faith has been restored. I'm so happy to have found Fast Lane/Mason! He is an expert in his field, has exceptional customer service skills and takes great pride in what he does and his business. Mason is a great diagnostician and is looks to solve smaller problems before they become larger, more expensive issues. I have complete trust in him and give him and his team high ratings! Thanks Mason.

5

I am sad to say I just sold my 330i. Fast Lane and Mason were a big reason I wanted to hold onto it. I have had my car serviced here since 2012. Service has always been 5stars, he always worked me into his full days to get my car going again. I have saved thousands of dollars here vs going to BMW. Mason is very honest and professional. My brother feels the same way with his 335i. I am hoping my nephew who now has my car will continue to visit this shop for its needs. I only wish Mason offered his services for my other vehicles. I still cannot find another shop that can come close.

5

These guys are awesome!!! I have been coming to Fastlane for a couple of years now and what I have enjoyed most outside the diligent, high quality work is the customer commitment. Recently, I had to bring my car over for a nagging smog issue and we had to update the OBD module. In general, they could have asked me to drive it around to complete the cycles but what followed demonstrated how these guys think about customer service. They drove my car for multiple drive cycles and even tried to take it to a smog station to check. When it would not pass (because of a new CA law), Mason scheduled an appointment with the CA Smog referee on my behalf and through the process, we learned that we have to put it through many more warm-up cycles and there was nothing wrong with the car itself. While this was going on, a smog technician had told me to replace my on-board computer ($$$) but Mason was level-headed through this entire process and logically went about solving this problem, talking to the experts where he needed, trying to understand the root cause of what was going on rather than coming up with hacks. This incident is just to highlight the commitment they show to their customers. It is amazing. Outside this, the quality of work has always been stellar. I have gotten all the maintenance work for my 328 handled through these guys (oil gaskets, brakes) over the years. If you are looking for guys who are honest and committed, you won't go wrong with Fast lane.

5

If your Volvo has problems, see Mason to fix it. He knows all about Volvo professionally. Reasonable price and perfect repair. Highly recommended.

5

If your Volvo has problems, see Mason to fix it. He knows all about Volvo professionally. Reasonable price and perfect repair. Highly recommended.

5

This is my new go to place for ALL my service needs!! Mason is the bomb....period. He knows BMR's, takes care of your car as if it was his and is an absolute pleasure to deal with. I've been taking both of my BMW's to the dealership in SF for 12 years and not sure why....they're more expensive, only interested in warranty work and 100 miles roundtrip from my house to the dealership...call me crazy, yes! You gotta get hooked up with Fast Lane European!