Service FAQs
A/C Repair
How often should I have my car’s A/C system inspected?
The annual inspection of your A/C system is preferred and recommended by the majority of European auto manufacturers.
What are the common signs of a failing A/C system?
When the air isn’t blowing as hard as usual, only warm air comes out, or there is an incessant rattling. These are all signs you need an A/C repair. Otherwise, more severe issues could arise.
Do you use manufacturer-approved refrigerants for European cars?
Yes, all the refrigerants we use are manufacturer-approved and selected to meet your specific vehicle’s requirements.
Can you repair A/C systems in all European vehicle brands?
Yes, we are happy to repair any A/C system for any European vehicle.
Brake Repair
Do you offer OEM brake parts for European vehicles?
Yes, our manufacturer-approved parts are of the highest quality and will perfectly suit even the most elite vehicle brands.
How do I know if my brakes need servicing?
Squealing, grinding, or a spongy brake pedal are clear indicators.
Can you inspect and repair ABS systems?
Yes, we specialize in advanced brake systems for high-performance European vehicles
How often should I replace my brake pads?
It depends on your driving style, but, for the most part, every 30,000–50,000 miles.
Check Engine Light
Can you diagnose complex European vehicle issues?
Yes, our state-of-the-art diagnostic tools help us to pinpoint precisely what’s going on so we can fix the issue at its root.
What does it mean if my check engine light comes on?
It can mean many thighs, but for the most part, it indicates a problem with your engine. No matter what the issue, a check engine light indicates a severe issue, so the car should be taken to our San Jose auto shop right away.
Is it safe to drive with the check engine light on?
It depends on the severity, but it could mean that it’s not safe to drive. The safest thing to do is tow it to our auto shop right away or at least drive it here ASAP.
Will your diagnostics reset the check engine light?
Once everything is repaired, we’ll clear the codes and ensure the light is off.
Clutch Service
How can I tell if my clutch needs replacement?
Difficulty shifting gears or if the clutch is slipping around are both distinct signs you need a clutch repair.
Do you repair manual and automated manual transmissions?
Yes, we specialize in both types of European vehicles.
What causes a clutch to wear out prematurely?
Aggressive driving and lots of city traffic can wear down the clutch.
Can you provide OEM clutch parts for my vehicle?
Absolutely, we use only high-quality, manufacturer-approved parts when we conduct clutch repairs at our San Jose auto shop.
Cooling System Repair
What are the symptoms of a failing cooling system?
Overheating, coolant leaks, or a sweet smell from your car could be signs your cooling system is not functioning properly.
Do you offer radiator replacements for European vehicles?
Yes, we are fully stocked with all the parts needed to conduct a radiator repair in San Jose.
How often should I flush my coolant system?
Typically, every 30,000–50,000 miles is the recommended time for getting your coolant flushed.
Can you repair leaks in hoses and connections?
We specialize in fixing leaks and connections!
Electrical Repair
Why is my car experiencing electrical issues?
It could be due to a failing battery, alternator, or wiring problem, which we are always happy to fix at our San Jose auto shop.
Do you work on advanced electrical systems in European vehicles?
Yes, we specialize in high-tech systems found in European cars.
How do you diagnose electrical problems?
We use advanced diagnostic tools to pinpoint the issue and solve it with precision.
Can you repair issues with sensors and control modules?
Absolutely, our technicians are trained to make these electrical repairs in San Jose with acuity.
Engine Repair
What are the signs my engine needs repairs?
Knocking sounds, decreased performance, or excessive smoke are all strong indicators it’s time for an engine repair at our San Jose auto shop.
Do you perform complete engine rebuilds?
Yes, we happily perform engine rebuilds and are confident the vehicle will perform better than ever when we’re done with it.
How do you ensure quality in engine repairs?
We use OEM parts, follow manufacturer guidelines for all repairs, and employ only the most rigorously trained technicians to work at our San Jose Auto shop.
Can you service turbocharged engines?
Yes, we specialize in maintaining and repairing turbocharged systems for high-performance European vehicles.
Oil Change
How often should I change my car’s oil?
Every 5,000–10,000 miles, depending on your car’s manufacturer guidelines.
Do you use synthetic oil for European vehicles?
Yes, we use premium synthetic oils that match up with the premier status of your vehicle’s needs.
Can you reset the oil change indicator?
Yes, we reset the indicator after the oil change is properly completed.
Do you offer multi-point inspections with an oil change?
Absolutely! We perform a complimentary inspection with every oil change.
Radiator Repair
What are the signs of a failing radiator?
Overheating, coolant leaks, or rust on the radiator when you check under the hood.
Do you replace radiators with OEM parts?
Yes, we use only high-quality, manufacturer-approved components to ensure our repairs are done right.
Can you service aluminum radiators for European vehicles?
Yes, we specialize in advanced radiator designs, including aluminum.
How long does a radiator repair typically take?
Most repairs are completed within the same day you take the car in.
Scheduled Maintenance
What does schedule maintenance include?
Oil changes, brake checks, tire rotations, and more depending on you and your car’s needs.
Can you follow my car’s manufacturer-recommended service plan?
Yes, we strictly adhere to factory service schedules when it comes to these high-class European vehicles.
How often should I schedule maintenance for my car?
Every 10,000–15,000 miles, depending on your vehicle’s specifications and how you like to drive!
Do you provide service records for maintenance?
Yes, we provide detailed reports for your records to ensure that maintenance is conducted properly.
Suspension Repair
What are the symptoms of a bad suspension system?
Bumpy rides, uneven tire wear, or difficulty steering are all surefire ways to tell the car is ready for maintenance.
Can you align my wheels after suspension repairs?
Yes, we perform alignments to ensure optimal handling in all conditions.
Do you offer suspension upgrades for European cars?
Absolutely! We provide performance suspension upgrades excitedly at our elite San Jose auto shop.
How long does a suspension repair take?
It depends on the issue, but most jobs are completed within a day of bringing your car in for service repairs.
Transmission Service
How do I know if my transmission needs repair?
Delayed shifting, slipping gears, or unusual noises are common signs your transmission is calling for a fix.
Do you service both automatic and manual transmissions?
Yes, we specialize in both types for any European vehicle.
Can you perform transmission fluid changes?
Yes, we offer complete fluid replacement services for high-performance European vehicles.
Do you use OEM transmission parts?
Absolutely, we use only high-quality parts for lasting repairs.
Wheel Alignment
Why is wheel alignment important?
It ensures even tire wear and better handling on top of elevated safety.
How often should I get my wheels aligned?
Every 12,000–15,000 miles or after suspension repairs.
Can misalignment damage my tires?
Yes, it can cause uneven wear and reduce tire lifespan if not well addressed.
Do you offer same-day alignment services?
Yes, most alignments are completed on the same day you bring the car in for services.
Brand FAQs
Audi
What makes Audi vehicles unique for maintenance?
Audis are known for their advanced engineering and luxurious bells and whistles, which call for very specific tools to make a proper fix.
Do you use OEM parts for Audi repairs?
Yes, our San Jose auto shop is equipped with all OEM parts to ensure every fix is done right.
Can you diagnose electrical issues in Audi vehicles?
Absolutely! We specialize in resolving complex electrical problems common in Audi models.
How often should I schedule maintenance for my Audi?
Audi recommends getting the car looked at by an expert technician at a place like our San Jose auto shop for a check-up.
BMW
Why is BMW maintenance more precise than other brands?
BMWs feature advanced technology and engineering that require factory-trained technicians and specialized diagnostic tools.
Do you provide BMW software updates during service?
Yes, we ensure your BMW software is updated to the newest, top-of-the-line software available for your model.
What are common signs of BMW engine trouble?
Symptoms include decreased performance, warning lights, or unusual noises from the engine. At our San Jose auto shop, our BMW repair specialists will get your service done fast with all OEM parts.
How do you handle BMW-specific issues like VANOS repairs?
Our technicians are experienced in resolving unique BMW concerns like VANOS system malfunctions.
Jaguar
What are the benefits of servicing my Jaguar at a specialized shop?
Our certified technicians have seen the gamut, ensuring they’re ready for all Jaguar repairs and maintenance.
How often should I replace the oil in my Jaguar?
Typically, every 7,500–10,000 miles, depending on your driving habits and model.
Do you handle Jaguar suspension repairs?
Yes, we specialize in air suspension systems and other Jaguar-specific suspension components to keep you riding smoothly.
What should I do if my Jaguar’s check engine light comes on?
The first thing to do is give us a call and let us know if there are any issues you’re noticing with the feeling of the drive. Second, we’ll get you down for an appointment right away!
Land Rover
What maintenance services are most important for Land Rovers?
Routine oil changes, suspension system inspections, and cooling system maintenance are essential for Land Rover service to be productive.
Do you service older Land Rover models?
Yes, we have experience servicing the gamut of modern and classic Land Rover vehicles.
Why is my Land Rover’s air suspension failing?
Air suspension systems can wear out over time as leaks and compressor issues arise. Our Land Rover auto shop in San Jose can fix or replace these components with ease.
Can you handle off-road damage repairs for Land Rovers?
Absolutely! We specialize in repairing any damage sustained during your off-road adventures.
Lexus
How often should I bring my Lexus in for scheduled maintenance?
Lexus maintenance should be taken care of every year or 10,000 miles.
Do you provide Lexus hybrid system repairs?
Yes, our Lexus repair shop in San Jose is ready to handle all Lexus makes and models, including hybrids.
Why is my Lexus engine making unusual noises?
This could indicate a range of issues, from low oil levels to timing belt problems. Let us inspect it.
What are common electrical problems in Lexus vehicles?
Malfunctioning sensors, navigation systems, or battery issues are common and can be quickly resolved by our team.
Mercedes
What are the most common maintenance needs for Mercedes vehicles?
Regular oil changes, brake pad replacements, and suspension checks are key for your Mercedes maintenance in San Jose.
Does your Mercedes auto shop service models with AMG performance packages?
Yes, we specialize in servicing all Mercedes-AMG models and their high-performance components.
How do you handle Mercedes diesel engine repairs?
Our technicians are experienced in diagnosing and repairing BlueTEC and other diesel engine models.
Why is my Mercedes dashboard showing warning lights?
We’re happy to apply our advanced, Mercedes-grade diagnostics systems to figure out what’s wrong at the root.
MINI
What are the most common issues with MINI vehicles?
Common concerns include timing chain problems, electrical issues, and suspension wear, all of which we can address at our San Jose auto shop.
Do you offer MINI Cooper-specific maintenance plans?
Yes, we tailor maintenance schedules depending on your make, model, and driving style.
How do you handle repairs for MINI’s turbocharged engines?
We specialize in maintaining and repairing MINI turbocharged engines so they run fast and with longevity.
Is it expensive to repair a MINI Cooper compared to other brands?
Repairs can vary, but our San Jose auto shop offers affordable, high-quality service compared to dealerships.
Porsche
How often does my Porsche need servicing?
Most Porsche models require maintenance every 10,000 miles or once a year.
Do you provide repairs for Porsche’s performance systems?
Yes, our San Jose auto shop handle Porsche repairs for engines, suspension, and braking systems precisely.
What should I do if my Porsche’s brakes feel soft?
Schedule an inspection immediately so you know you’ll stop when you really need to.
Can you perform routine maintenance for Porsche hybrid models?
Absolutely, our San Jose auto shop specializes in servicing all Porsche models, including hybrids.
Volkswagen
What are the signs my Volkswagen needs a tune-up?
Decreased fuel efficiency, rough idling, or unusual engine noises may be signs that it’s time for a Volkswagen tune-up in San Jose.
Do you service older Volkswagen models?
Yes, we have the expertise to maintain both classic and modern Volkswagen vehicles.
Why is my Volkswagen overheating?
Overheating is often caused by cooling system issues, which our San Jose auto shop is well equipped to fix.
How often should I replace my Volkswagen’s timing belt?
Typically every 60,000–100,000 miles, depending on the model and driving conditions.
Volvo
What are the most common maintenance needs for Volvo vehicles?
Regular oil changes, brake inspections, and suspension maintenance are key to keeping those Volvo repair visits worthwhile.
Do you handle Volvo hybrid and electric vehicle repairs?
Yes, we are equipped to service Volvo’s hybrid and electric models.
Why is my Volvo’s fuel efficiency decreasing?
This could indicate issues with the fuel system or engine performance, which can cost you serious gas money and lead to more severe problems.
Can you perform software updates for Volvo vehicles?
Yes, we provide software updates to ensure your Volvo’s systems are up to speed with the latest in software technology for your vehicle.